TERMS AND CONDITIONS:
- Vehicle Readiness
- It is the responsibility of the vehicle owner or representative to ensure the vehicle is mechanically ready before arriving for the chassis dyno session.
- A "mechanically ready" vehicle is defined as being in proper working condition, free of major mechanical or safety issues, and prepared to safely undergo dyno testing.
- Pre-Dyno Inspection
- CMS Performance Pty Ltd reserves the right to conduct a pre-inspection of the vehicle to verify its readiness for the dyno
- If the vehicle fails the inspection due to mechanical or safety issues, the session will not proceed.
- Common Issues leading to ending dyno session
- Leaking fluids (oil, coolant, fuel, etc.).
- Faulty or improperly secured drivetrain components.
- Unstable or unsafe suspension systems.
- Electrical or ECU issues that prevent proper operation.
- Any poorly setup modifications that could lead to failure.
- Booking Deposits
- Booking deposits are non-refundable if the customer fails to show up for the session or cancels without rebooking another session.
- Deposits may be transferred to a new session once if rescheduling is requested in advance.
- A second cancellation or failure to attend will require a new deposit for any further bookings.
- Rescheduling and Fees
- If a vehicle is deemed not ready for the session, the customer may reschedule once the issues are resolved.
- A re-inspection or rescheduling fee may apply.
- Liability and Safety Waiver
- CMS Performance Pty Ltd is not liable for any damage caused by pre-existing mechanical issues or failures that occur during the preliminary inspection or while attempting the dyno session.
- By booking a session, the customer acknowledges that chassis dyno testing involves inherent risks, including but not limited to, mechanical failure or damage to the vehicle.
- The customer agrees to waive all claims against CMS Performance Pty Ltd for damages arising from these risks, except in cases of gross negligence by CMS Performance Pty Ltd.
- The customer further agrees to indemnify and hold harmless CMS Performance Pty Ltd from any claims, damages, or liabilities related to the vehicle’s condition or performance during the session.
- Communication
- Customers are encouraged to disclose any known issues or modifications to the service provider before the session.
- Lack of disclosure may result in disqualification from the session without a refund.
- Cancellation Policy
- Customers who cancel less than 24 hours in advance or arrive with an unready vehicle may forfeit their deposit or incur a cancellation fee.
- Acknowledgment
- By booking a chassis dyno session, the customer acknowledges and agrees to these terms and conditions.